***DURING THE HOLIDAYS, UPS DELIVERIES ARE NOT GUARANTEED DUE TO WEATHER CONDITIONS AND VOLUME--PLEASE ALLOW EXTRA TIME FOR YOUR ORDERS. ONLY NEXT DAY AIR IS GUARANTEED.
All products that are in stock when we receive the order will be shipped within 24 hours, Monday through Friday. We strive to fill every order as quickly and completly as possible, but there are times due to the popularity of the Muck Boot™ products that the demand could result in an out of stock situation. If for any reason we are unable to fill your order in a timely manner we will notify you via email with the estimated ship date of your order, or with a suggested substitution.
We offer FREE UPS regular ground service going out on all orders to any physical address within the 48 Continental United States. Due to the added expense for shipping to Alaska or Hawaii there will be a $10.00 fee for each pair of shoes or boots. All orders shipping to Alaska or Hawaii will be shipped via the U.S. Postal Service, so please allow 2 to 3 weeks for delivery. Additionally, shipping to a PO Box address will be sent via the US Postal Service and will incur a $18.95 fee.
Other shipping methods are available which include UPS next day air, UPS second day air or UPS Saturday delivery. If you prefer any shipping method other than UPS regular ground service please notify us via email at email@example.com with your request. We will then notify you of the ship date and the extra charges that will be billed to your credit card.
For shipping outside the 48 Continental United States please email us at firstname.lastname@example.org and we will notify you of the charges.
Please note that we do not offer free shipping for customer returns, whether for an exchange or a refund. The customer is responsible for the freight costs for sending any product for a refund or an exchange.