Customers of Muck and Stuff who are requesting a return or refund,
Please follow these return instructions:
- If you have purchased a size and it does not fit to your satisfaction, you may return it provided you have not worn the boots or shoes outside and they are being returned in “like new” condition.
- The product must be returned in the original Muck Boot™ box securely packaged inside another box so the original box is not damaged.
- Please do not attach any type of shipping label to the original Muck Boot™ box. The distribution center will not accept any return with a damaged box.
- Enclose your invoice number and information you are returning for refund or if requesting an exchange. As soon as we receive the returned item, we will refund your credit card or send your new size.
- Please be advised that we have a 30 day return policy.
- Return shipments may be sent via US Postal Service or UPS to:
4121 Old Post Rd
Texarkana, AR 71854.
For Muck and Stuff customers, questions about defect issues, please call 352-751-3867.
Thank you and we sincerely appreciate all our customers.